Privacy Policy — Easy Flow AI

Welcome to Easy Flow AI (“we,” “our,” “us”), an AI-powered personal assistant operating under the Arvind Codex brand.

Easy Flow AI is designed to help users manage communications, interact with AI-powered services, and simplify everyday tasks through voice and chat-based experiences.

This Privacy Policy explains how we collect, use, store, process, and protect your personal information when you use our website, mobile application, and related services.

Depending on the features you use, we may collect the following categories of information:

We may use your information to:

• Create and manage your account.
• Provide AI-powered chat, voice, and assistant functionality.
• Understand your requests and generate relevant responses.
• Carry out communication tasks that you explicitly authorize.
• Help you organize information and manage everyday activities.
• Improve service reliability, performance, and security.
• Detect fraud, abuse, and unauthorized access.
• Respond to customer support requests.
• Comply with legal obligations and enforce our terms.

We aim to process only the information reasonably necessary for the relevant purpose.

Easy Flow AI may use third-party AI models, speech-to-text services, text-to-speech services, telephony providers, cloud hosting providers, and other technical partners to operate its features.

When necessary, relevant information may be sent to these providers to process your request and return a response.

These providers may process information according to their own terms, privacy policies, and contractual arrangements with us. Their data retention and model-training practices may vary.

We do not claim that information is never used for AI training by every provider. Where available, we will use appropriate provider settings and contractual safeguards to protect user data.

Easy Flow AI may offer features that help users prepare for conversations, communicate with businesses, or interact with other parties.

Where a feature allows an AI assistant to make a call or communicate on your behalf:

• We will seek your authorization before performing actions that require your approval.
• We may use the context and instructions you provide to conduct the requested task.
• You are responsible for reviewing the accuracy of information you provide.
• AI-generated statements may be incomplete or inaccurate.
• Certain actions may require additional confirmation, identity verification, or human involvement.

Easy Flow AI does not guarantee that an AI assistant can contact every number, resolve every issue, file a valid complaint, or obtain a particular outcome.

Any future police, legal, emergency, or other sensitive communication feature will be subject to its actual availability, applicable laws, and additional safeguards.

We do not sell your personal information to third parties as part of our standard service operations.

We may share limited information with:

• Service providers: AI, cloud hosting, communications, analytics, and security providers that support our services.
• People or organizations you authorize: Recipients of calls, messages, or other actions you request.
• Legal authorities: Where disclosure is required by applicable law, valid legal process, or necessary to protect rights and safety.
• Business successors: In connection with a merger, acquisition, restructuring, or transfer of assets, subject to applicable legal requirements.

We aim to limit disclosures to information reasonably necessary for the relevant purpose.

Some features may request access to your microphone, contacts, notifications, or other device permissions.

• Microphone access may be required for voice input or calls.
• Contact access, if requested, may help you select people to contact.
• Notifications may be used for call updates, reminders, or account alerts.

You can manage permissions through your device settings. Disabling a permission may limit the related feature.

We do not assume permission to access contacts, initiate calls, or perform actions simply because you have installed the application.

We retain personal information only for as long as reasonably necessary to provide our services, maintain security, resolve disputes, comply with legal obligations, and enforce our agreements.

Retention periods may differ depending on the type of information, the feature used, and applicable requirements.

Deleting a conversation or account may not immediately remove information from backups, security logs, or records we must retain by law. Where applicable, retained information will be handled in accordance with this Privacy Policy.

We use reasonable technical and organizational safeguards intended to protect personal information against unauthorized access, alteration, disclosure, and destruction.

However, no online service, communication channel, or storage system can be guaranteed to be completely secure.

Subject to applicable law, you may have the right to:

• Access personal information associated with your account.
• Request correction of inaccurate information.
• Request deletion of your account or personal data.
• Withdraw permissions or consent where applicable.
• Request information about how your data is processed.
• Raise concerns or submit a privacy complaint.

To exercise these rights, contact us at hey@tryeasyflow.com. We may need to verify your identity before processing certain requests.

Easy Flow AI is not intended for children below the minimum age permitted under applicable law without the required parental or guardian consent.

We do not knowingly collect children's personal information in violation of applicable law. If you believe a child has provided personal information improperly, contact us so we can review and delete the matter.

Our application or website may contain links to third-party websites or integrations. We do not control their privacy practices and are not responsible for their independent policies.

Please review the relevant third-party privacy policy before using those services.

Depending on the service providers and infrastructure used, your information may be processed or stored in countries other than your country of residence.

Where required, we will take appropriate steps to ensure that such transfers comply with applicable data protection laws.

We may update this Privacy Policy to reflect changes to our services, technology, legal obligations, or privacy practices.

We will update the “Last Updated” date when changes are made. Where legally required, we will provide additional notice or obtain consent before implementing material changes.